FAQ

Membership

How do I sign up for The Sip Membership?

To sign up for The Sip membership, get started here.

What are the membership options?

You can opt for an annual or monthly option. The best value is comes with an annual membership. For corporate memberships email us at hello@thesipsociety.com

What is included with my membership?

Every month you will receive a curated box containing one 375ml bottle or two 185ml bottles of sparkling wine, as well as a  special gift from us. You will also receive a custom guide highlighting the sparkling wine(s) in each box. This guide includes seasonal paring and cocktail ideas to make your experience truly unique.

When does my membership renew?

When you first sign up, you will be charged immediately for your monthly or annual membership. Your membership will renew on the 2nd day of the month.Your membership automatically renews each month unless you decide to cancel before your upcoming billing date. You must cancel 5 days prior to your billing date.

What forms of payment do you take?

The Sip accepts all major credit cards.

Do you offer a referral program?

We currently don't have a referral program, but stay tuned!

How do I skip a month or make changes to my membership?

Contact us immediately at hello@thesipsociety.com to make changes to your membership.

Gifting

How do I give The Sip membership as a gift?

Upon checkout, select "This order contains a gift." Enter your recipient’s name, email address, gift message, and schedule the date that you’d like us to email them. The recipient will receive an email on that date.

Wines

How does The Sip pick the sparkling wines in each box?

It’s all about discovery! Our by-the-glass program allows you to try the exclusive sparkling wines you’ve always wanted and some you’ve never heard of. We’ll highlight what’s seasonally appropriate and worth discovering.

How do I order the sparkling wine I loved from the last box?

You'll soon be able to access full-sized bottle purchases by signing into your account. In the meantime, please contact hello@thesipsociety.com if you're interested in purchasing a full-sized bottle.

When does The Sip ship? (We love a good tongue twister!)

The sip box will ship every month on the 20th. If the 20th falls on a holiday or Sunday it will ship the following day.

And where do you ship?

We ship to the following states: CA, LA, NE, NV, NH, ND, OR, VA, WV, WY, DC and FL.

Is an adult signature required?

Yes, an adult signature is required.

Can I pick up the delivery at a different location?

Absolutely! We ship via UPS and GSO, Once you receive your tracking number contact the carrier, so you can pick up at the nearest shipping office location at your own convenience.

I missed my delivery. What do I do?

If you missed the first delivery attempt, your shipping provider will attempt to deliver your shipment two more times.

Contact

How do I get in contact with The Sip team?

You may contact us at hello@thesipsociety.com.